Section 1. Definitions
1.1 “Pycno” means the entity Pycno Industries, Inc.
1.2 “Services” means the any and all services and hosted software applications provided by Pycno, including but not limited to, the Pycno API, the Pycno Cloud, Pycno’s website and any other software services offered by Pycno.
1.3 “You” means yourself and any entities you represent.
1.4 “Products” means both the physical products produced and sold by Pycno, including, for example, the Pycno soil sensor, Pycno Pulse, Pycno SKY and accessories, and the firmware, provided by Pycno, that is programmed onto certain of these physical products.
1.5 “Third Party Products” – includes but is not limited to applications, websites, APIs, software, or hardware that interacts with, uses or connects to any Pycno Products or Services.
1.6 “Website(s)” means any web domains owned, operated, branded or co-branded by Pycno
Section 2: How Pycno Collects Data
2.1 Pycno collects certain data from visitors to Pycno Websites in order to continuously improve and enhance our customer’s experiences. This data is collected via the following methods:
2.1.1 Pycno, like many other websites, will store anonymous session information (often called “Cookies”) in your browser that will help Pycno to gather information such as basic browsing activity and page view order. You do have the option to not use these Cookies; the majority of browsers will have a “help” tool that will help you to prevent Cookies if you want to, but Pycno recommends you keep Cookies active as it will provide a better user experience on Pycno’s Websites.
2.1.2 When You visit Pycno Websites, Pycno web servers automatically log typical website analytic data from visitors to our site. This data, which may include details such as browser type, site visit length and referral URL, is used for systems administration, detecting use patterns and generally improving customer experience and security.
2.1.3 Pycno sees and logs non-personally identifiable data when You use Pycno Services. Pycno logs this data in our system and stores it on Third-Party servers. The only identifiable information this data is connected to will be the account details You supplied when creating Your account.
2.2 Information You provide
2.2.1 When You create an account with Pycno, You provide us with data that includes an email address and password. Pycno may also give you the option to voluntarily share other data with us that is connected to your account. If any of these details change, You may update your account at any time and modify, correct or delete your account details.
2.2.2 If you are using Pycno to connect a Product to the Pycno Cloud over WiFi, You will be required to identify a network and corresponding network password. This information exists only locally, and Pycno does not have access to it. When You connect a Product, a specific Product ID will be sent to the Pycno Cloud, after which Pycno will be able to match a specific device ID to Your account details.
2.2.3 You may choose to contribute and interact on Pycno Websites including the Pycno collaborative agriculture models and the Pycno community Website. You will have the opportunity to choose what information (other than Your user name which is not optional) you would like to make public. You may choose whether to display or give out your contact details and other personally identifiable information on the Websites.
2.2.4 When You actively provide information on Pycno Websites, for example when You post, message or interact on the community forum or make some of your agriculture models public, Pycno may retain that data for You for later use. This data is stored on secure third party servers.
2.2.5 You may actively provide payment details when purchasing Products from Pycno. Pycno uses a third-party secure e-commerce site with a Level 1 PCI compliant payment system, for direct online sales. No employees of Pycno have access to the credit card details associated with these purchases.
2.3 Information provided by third parties
2.3.1 At times Pycno may collect information from Third-Parties that use our Services or Products. They may provide us with Personal or Anonymous Data that we will use to continue to improve our Services and Products.
Section 3: How is data used by Pycno?
3.2 Email addresses and any other information supplied by You may also be used by Pycno to respond to emails, phone calls and requests. In addition Pycno may use the data that identifies the Product IDs associated with Your account to provide information and technical assistance to You. For example, Your email address and device details may be used to respond to a technical support question that You send to Pycno.
3.3 Pycno may collect and create anonymous data by excluding personally identifiable information. Pycno reserves the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties at its sole discretion.
Section 4: How is data kept secure?
4.1 Pycno uses Secure Socket Layer (SSL) encryption on the APIs (Application Programming Interface) and Websites operated by Pycno.
4.2 Pycno uses RSA, XTEA and AES encryption to communicate with Products.
4.3 Data collected by Pycno via its Websites and Services is stored on secure third-party servers.
Section 5: When is data shared?
5.1 Pycno may at some point have a third-party process or analyze some of the data we have collected.
5.2 When appropriate, Pycno may share data with entities and persons who are actively doing business with Pycno and have entered into a contract with Pycno (such as companies that have created “Powered by Pycno” products). A company of this sort will have access to the data generated by individuals who are users of the product created and sold by said company.
5.3 Pycno may share aggregated or anonymous data publicly or as described above in section 3.3
5.4 Pycno will share personal information with companies, organizations or individuals outside of Pycno if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
5.4.1 Meet any applicable law, regulation, legal process or enforceable governmental request.
5.4.2 Enforce applicable Terms of Service, including investigation of potential violations.
5.4.3 Detect, prevent, or otherwise address fraud, security or technical issues.
5.4.4 Protect against harm to the rights, property or safety of Pycno, our users or the public as required or permitted by law.
Section 6: Additional Information
6.2 Pycno will not intentionally gather information from children under the age of 13.
6.4 The section headers in this agreement are for structure only.